Privacy Policy

Last updated: 28th March 2024

White Marmotte (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address and any other information you choose to provide when using the contact form or booking forms on the site.

This information is used to respond to your enquiries, process bookings, deliver our products, and provide relevant information about products you have booked onto or asked to be informed about.

If you provide specific consent to be added to our mailing list, we may use your data to send you occasional newsletters and information about our products.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.


This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third party companies we employ may include, but are not limited to, payment service providers, web hosting providers, web analytics services, and web software providers.

Certain products are provided in conjunction with a third-party organisation. When booking these products we will transfer your personal information only to those organisations and only to the extent required to process your booking and deliver the product. The products which require us to transmit personal information to another organisation are described below.

NNAS Navigation Courses
If you book onto an NNAS Navigator Award or Outdoor Discovery Award course we will collect the information we need to be able to register you onto the relevant scheme, process your booking, and order a certificate. We will transfer this information to The National Navigation Awards Scheme as and when necessary to process your booking. NNAS will treat your personal data in accordance with the NNAS privacy policy.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Where we offer products to Children under the age of 18, we may need to collect certain personally identifiable information from their parent or guardian in order to process the booking and deliver the product. This includes but is not limited to the name and contact information for the parent or guardian, and the name, age and any other relevant details of the child.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Access to your personal data

You have the right to see any personal data about you held by White Marmotte. Please address any request to view your data to us in writing, by letter or email. You can contact us by email or by writing a letter to

White Marmotte
Villa Vallet 2
97 Impasse de l’Androsace
74400 Chamonix-Mont-Blanc

There is normally no charge for requests to access your data, and we will endeavour to provide the information as soon as is reasonably possible. However we reserve the right to charge a fee for requests that are considered excessive, e.g. repeated requests for the same information.

Contact Us

If you have any questions about this Privacy Policy, please contact us.