Last updated: October 10th 2020
White Marmotte (“us”, “we”, or “our”) operates the https://www.whitemarmotte.com website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address and any other information you choose to provide when using the contact form or booking enquiry forms on the site.
This information is used to respond to your enquiries, process bookings, deliver our products, and provide relevant information about products you have booked onto or asked to be informed about.
If you provide specific consent to be added to our mailing list, we may use your data to send you occasional newsletters and information about our products.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third party companies we employ may include, but are not limited to, web hosting providers, web analytics services, and web software providers.
Certain products are provided in conjunction with a third-party organisation. When booking these products we will transfer your personal information only to those organisations and only to the extent required to process your booking and deliver the product. The products which require us to transmit personal information to another organisation are described below.
NNAS Navigation Courses
Multi-day trips or activities with accommodation included are run in conjunction with SERAC Montagne. When you book onto such a product we will collect and transfer to SERAC Montagne the information we need in order to process your booking and deliver the product.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
Where we offer products to Children under the age of 18, we may need to collect certain personally identifiable information from their parent or guardian in order to process the booking and deliver the product. This includes but is not limited to the name and contact information for the parent or guardian, and the name, age and any other relevant details of the child.
You have the right to see any personal data about you held by White Marmotte. Please address any request to view your data to us in writing, by letter or email. You can contact us by email firstname.lastname@example.org or by writing a letter to
4 Le Waala
39 Avenue de la Muzelle
38860 Les Deux Alpes
There is normally no charge for requests to access your data, and we will endeavour to provide the information as soon as is reasonably possible. However we reserve the right to charge a fee for requests that are considered excessive, e.g. repeaded requests for the same information.